by KathrynSnomi » Sat Oct 26, 2019 12:30 pm
Hi,
I've done a little digging and yes something seems to have gone wrong Friday morning about 11am. Any large photos uploaded should be automatically resized to the 1500 x 960 pixel size for the forum as I indicated earlier. However the server logs are reporting an error saying that the 33Gb memory has been exhausted uploading a 4.5Mb image file, the system says I'm only using 55 of the memory so by my reckoning there should be 15Gb memory free to upload the image.
I have contacted the hosting company I use to ask them to check the server. It maybe that one of the other users has some run away process hogging all the memory. They are usually very good with the support, they are a local company to me and not some offshore call centre in a different time zone. So I hope to have an update for you in the morning.
In the meantime - if you do get problems like this then please flag it up to me as soon as possible I don't mind being pestered if it keep the forum ticking along smoothly - it doesn't matter how small but if I don't know about the problem then I'm not going to chase it up.
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